Hi Ryan, I've had it for almost a year. 
I like the 10 Watts optical power, this is a spec that is difficult to filter out since many/most vendors only list the power used by the laser module and not the actual light output.

Overall the unit I have (Ortur Laser Master 3) is well built but there have been a few issues.
Originally I had difficulty getting it to work over WiFi and had to rely on a direct USB cable connection, but this has been resolved with a firmware upgrade.

There were problems with the laser stopping mid job which seemed to be related to static build up based on lots of other various laser users experiencing the same issue. I installed an earth grounding wire from the laser module, to the frame, then to a power cord that only has the ground prong connected which I plug into the grounded outlet.

Most serious problem was the laser powering off, just like disconnecting the power plug. The Ortur tech guy was very good about getting me service and sent out a new set of cables, power brick, and updated CPU board. Initially this seemed to work, but then the problem came back.

Those small power bricks are always suspicious to me since most of them are really just old laptop chargers that the Chinese repackage into new cases. I haven't opened up mine to check, but I just went ahead and bought a good industrial type supply and things have been fine since (fingers crossed).

Other "missing" features are outputs to turn on an external air solenoid and ventilation fan. The connector is there, but the firmware does not yet allow those to be machine controlled. Convenience item.

If I was to buy again I'd consider going to a CO2 laser since they can cut more materials with their much higher power and different wavelength, but that is a whole other minefield of vendor issues to navigate along with the big jump in price.

I'm still a happy camper and for a first laser I feel this one has fulfilled my expectations.