re: Building the Back Panel

Thanks, guys.

I used to work in commercial software development, and we worked closely with the customer support team. I remember talking to some of them after they had attended a training class on tactful, neutral communication. The instructor worked through sample statements and more tactful rewording. The one that stuck with me all these years was something like this:

Original statement: "Charlie is a real *ssh*le."
Rewording: "Charlie is very detail oriented."

So, yes, I'm definitely detail oriented. :-)