The other day I bought one of these: DELTA 50-345 Universal Mobile Base (Wood Not Included) total of $75 inc tax. It shows up 2 days later. All is well. This weekend I put it together and lo-and-behold the kit is missing 3 bolts and one washer. That meant a trip to the hardware store. This should not be possible this day and age, where the weight alarm should show that the package is missing something.
In this day and age, I’ve come to expect missing nuts and bolts, to the point where I’m actually elated on those rare occasions where a couple of extra ones are included. I’m not talking about Delta in particular – anything mail order is like this and in the age of Amazon, practically everything is mail order.